I cannot say enough good things about Dusty and his team. I was rear-ended earlier this fall and because it was my first accident and I had no idea of what to expect, Dusty walked me through the process, including what to expect from the insurance company… the car was repaired in only three days and looked beautiful.
Dusty is a very honest person to work with. He gave me an estimate and that’s how much I paid at the end. no games. He delivered the car the same day he promised it would be ready. This kind of people don’t exist in this business any longer…
Absolutely Incredible Service, Dusty made everything go smooth even when an accident shouldn’t be! Top Notch work and the customer relations to go with it. Couldn’t be more happier with trusting my vehicle here.
I no longer had collision insurance on my Honda and got into a bumper bump up. I got multiple estimates, but decided on Rick’s… I felt Dusty was more upfront and honest about details. Got my Element back and it looks amazing.
If I could give 10 stars, I would! Dusty was so helpful. My car had been hit in a parking lot — the back panel was cracked, scuffed, and the blind spot sensor was broken. He was able to have it fixed up for me in 3 days!
They went above and beyond to work with my insurance company, handling everything smoothly and professionally. My car looks better than new — the repairs are flawless and it’s fixed right. Dusty… always followed up exactly when he said he would.
Took my Camaro in to get the front bumper fixed and it came out looking perfect. You honestly can’t even tell the car was ever damaged. The whole process was smooth, the team was easy to work with, and everything was done in a timely manner.
Customer service was second to none. Dusty kept us updated on progress daily… We got an estimate at Rick’s same day. Other places often didn’t even call back!! I recommend Rick’s to anyone who needs body service. 10 stars all the way!!
It was super easy to book an appointment online, which I really appreciated and if you call, they answer. Dusty was very responsive, friendly, and easy to work with from the beginning. The work was done quickly and the attention to detail was great.
